How does buying Immutable X with USD via Cash In Person work?

Using Cash In Person to buy IMX with USD is simple. Enter your purchase amount, complete your Cash In Person details, and we'll deliver your Immutable X once payment clears.

What are the fees for buying IMX with Cash In Person?

When using Cash In Person, you'll pay a small transaction fee on your USD amount. This covers our processing costs and network fees. Unlike other exchanges, we don't hide additional charges in the exchange rate - the fee you see is the fee you pay.

How long does it take to receive Immutable X after paying with Cash In Person?

Cash In Person purchases of Immutable X typically complete based on the payment provider's processing speed. First-time buyers might experience slightly longer waits due to security checks.

You'll receive email notifications at each step of the process.

Are there any limits when buying IMX with Cash In Person?

Cash In Person purchases have limits based on your verification level. Level 1 (phone verified) users can buy up to $1,000 worth of IMX, Level 2 (ID verified) users can purchase up to $10,000, and Level 3 (address verified) users have unlimited purchasing capability.

These tiered limits help us maintain security and liquidity.

What happens if my Cash In Person payment fails when buying IMX?

If your Cash In Person payment fails, the transaction will be canceled automatically, and no funds will be deducted. You can try again or choose a different payment.

Contact our support team if you see a charge but didn't receive any IMX.

Do I need to verify my identity to buy IMX with Cash In Person?

Most Cash In Person purchases require basic verification. Smaller transactions need just an email and phone number, while larger amounts require government ID verification to comply with regulations.

This helps protect both you and our platform from fraud.

Can I cancel my Immutable X purchase after initiating a Cash In Person payment?

Once you've submitted a Cash In Person payment, cancellation isn't possible as the exchange process begins immediately.

Double-check all details before confirming your purchase to avoid any mistakes.

Is Cash In Person the fastest way to buy IMX with USD?

Cash In Person processing times vary based on your bank and location. Generally, card payments complete within minutes, bank transfers take 1-3 business days, and e-transfers typically process within a few hours.

Check your transaction history for estimated completion times for your region.

What information do I need to provide for a Cash In Person purchase of IMX?

For Cash In Person purchases, you'll need to provide your payment details and a valid IMX wallet address.

First-time users will also need to provide an email address and may need to complete basic verification depending on their purchase amount.

What should I do if my IMX doesn't arrive after my Cash In Person payment is complete?

If your IMX hasn't arrived after your Cash In Person payment shows as complete, first check your transaction status in your account history.

If it shows as "Processing" or "Complete" but you haven't received your crypto, contact our support team with your transaction ID. Most delays resolve within a few hours.