How does buying Compound with USD via Precious Metals work?

Using Precious Metals to buy COMP with USD is simple. Enter your purchase amount, complete your Precious Metals details, and we'll deliver your Compound once payment clears.

What are the fees for buying COMP with Precious Metals?

When using Precious Metals, you'll pay a small transaction fee on your USD amount. This covers our processing costs and network fees. Unlike other exchanges, we don't hide additional charges in the exchange rate - the fee you see is the fee you pay.

How long does it take to receive Compound after paying with Precious Metals?

Precious Metals purchases of Compound typically complete based on the payment provider's processing speed. First-time buyers might experience slightly longer waits due to security checks.

You'll receive email notifications at each step of the process.

Are there any limits when buying COMP with Precious Metals?

Precious Metals purchases have limits based on your verification level. Level 1 (phone verified) users can buy up to $1,000 worth of COMP, Level 2 (ID verified) users can purchase up to $10,000, and Level 3 (address verified) users have unlimited purchasing capability.

These tiered limits help us maintain security and liquidity.

What happens if my Precious Metals payment fails when buying COMP?

If your Precious Metals payment fails, the transaction will be canceled automatically, and no funds will be deducted. You can try again or choose a different payment.

Contact our support team if you see a charge but didn't receive any COMP.

Do I need to verify my identity to buy COMP with Precious Metals?

Most Precious Metals purchases require basic verification. Smaller transactions need just an email and phone number, while larger amounts require government ID verification to comply with regulations.

This helps protect both you and our platform from fraud.

Can I cancel my Compound purchase after initiating a Precious Metals payment?

Once you've submitted a Precious Metals payment, cancellation isn't possible as the exchange process begins immediately.

Double-check all details before confirming your purchase to avoid any mistakes.

Is Precious Metals the fastest way to buy COMP with USD?

Precious Metals processing times vary based on your bank and location. Generally, card payments complete within minutes, bank transfers take 1-3 business days, and e-transfers typically process within a few hours.

Check your transaction history for estimated completion times for your region.

What information do I need to provide for a Precious Metals purchase of COMP?

For Precious Metals purchases, you'll need to provide your payment details and a valid COMP wallet address.

First-time users will also need to provide an email address and may need to complete basic verification depending on their purchase amount.

What should I do if my COMP doesn't arrive after my Precious Metals payment is complete?

If your COMP hasn't arrived after your Precious Metals payment shows as complete, first check your transaction status in your account history.

If it shows as "Processing" or "Complete" but you haven't received your crypto, contact our support team with your transaction ID. Most delays resolve within a few hours.